Blynkk – Privacy Policy

Effective Date: 01 January 2025

Blynkk (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information of users including customers and service professionals (“Users”) who access or use the Blynkk mobile application and platform (“Platform”).

By using the Blynkk app, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

  • Personal details (name, phone number, email address)
  • Identity and verification documents (for service partners)
  • Location data (for service availability and booking)
  • Device information (device type, OS, app version)
  • Usage data (bookings, ratings, communication logs)

2. How We Use Your Information

  • To provide, operate, and improve our services
  • To verify identity and ensure platform safety
  • To process bookings and payments
  • To communicate service updates and support messages
  • To prevent fraud, misuse, or illegal activities

3. Location Information

We may collect real-time or approximate location data to match users with nearby service partners. Location access can be managed through your device settings.

4. Data Sharing & Disclosure

We do not sell your personal data. Information may be shared only:

  • Between customers and service partners for booking fulfillment
  • With payment gateways and verification providers
  • When required by law or government authorities
  • To protect Blynkk’s legal rights, safety, or platform integrity

5. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no digital platform can guarantee absolute security.

6. Data Retention

Your data is retained only as long as necessary for legal, operational, and safety purposes. Inactive or terminated accounts may have data retained as required by law.

7. User Responsibilities

  • Keep login credentials confidential
  • Do not share OTPs or sensitive information
  • Report unauthorized account activity immediately

8. Children’s Privacy

Blynkk does not knowingly collect data from individuals under 18 years of age. If such data is identified, it will be deleted immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Platform indicates acceptance of the updated policy.

10. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the jurisdiction of Blynkk’s registered office.

11. Contact Us

For any privacy-related questions or concerns, please contact us via the Blynkk app or official support channels.

By using the Blynkk mobile application, you acknowledge that you have read and understood this Privacy Policy.